About Us
About Us & History
Sadler’s Taxi call centre is located centrally within the Epping Forest District and controls our entire fleet of taxis ranked at various locations around Abridge, Buckhurst Hill, Chigwell, Chingford, Debden, Epping, Loughton, Nazing, North Weald, Sheering, Roydon, Theydon Bois, Upshire, Waltham Abbey, Woodford and Sawbridgeworth.
When you call us our controllers will enter your booking through our state-of-the-art computerised despatch system, which will automatically send the nearest vehicle to you. Our driver will receive your request directly via the in-car computer, and their satellite navigation will automatically give the directions for the quickest route to pick you up and take you to your destination. Once you have called us and registered, our “Caller ID” will recognise your number the next time you call and make it even quicker for you to book future taxis.
History
Sadler’s Taxis is one of the oldest family run businesses in the Epping Forest District, established around 1869/1870 by Mr William Sadler. William used the stables and yards either side of the old Crown public house in Loughton, now the site of Marks & Spencer and Tom, Dick and Harry’s.
Our taxis have provided the area with a first-class, safe, affordable service from the early horse-drawn hackneys to the area’s first petrol engine taxi, driven in the 1920s by Mr F.P. Sadler, grandfather to Phil & Peter Sadler, two of the current directors.
Upon leaving the army after the Second World War, Mr F.P. Sadler junior, known as Phil, took over control of the firm and, with his brother John, expanded the business with London black taxis licensed by the carriage office. Together they began to build a modern, reliable taxi service from their taxi rank at Loughton Station.
Telephone calls were taken at Phil’s house and jobs were dispatched by an early Pye two-way radio system. By the 1970s, Sadler’s Taxis had moved into the old bus canteen at Loughton Station. The introduction of private hire cars proved very popular with the public.
In 1983, Phil & Peter Sadler took over upon the retirement of their father Phil. They carried on with the same values and continued to expand the business using the latest technology available. Sadler’s Taxis moved to their present office in Loughton Station in 2001.
In September 2006, Phil & Peter Sadler were pleased to welcome Mr Paul Nelson and Mr Tim Western to the board of directors. A state-of-the-art computer system has since been introduced, incorporating sat nav and passenger call-back to our modern fleet of taxis. We will continue to embrace modern technology to provide a first-class service to our customers, old and new.
